Repairs
If you’ve noticed the performance of your DSM tools declining or signs of damage, including corrosion, our factory-certified repair team is available. Encore Systems provides emergency repair services and can supply a loaner tool while we work to restore yours.
Our Repair Process
We offer a free evaluation, where the tool is disassembled in a clean, contaminant-free environment. During the evaluation, we inspect and photograph your tool.
After the inspection, we will send you a Failure Analysis Report documenting the issues we found and potential causes, along with a repair timeline and a no-obligation quote.
Once the quote is accepted, we will find a factory-trained technician who is best suited for the repair. After the work is finished, we’ll create a comprehensive report detailing which repairs we performed and which components were replaced. To ensure the quality and accuracy of your DSM assembly tool, we’ll also reinspect and test it to ensure it meets OEM specifications before sending it back to you.